General Information

Cancellation Policy, Late Arrivals, Other general information


Q: What if I arrive after you close?

We have a key safe located beside the Reception Door (attached to the wall). It is important that you phone us during office hours so we can advise you the code for the safe. We will place the key in an envelope with instructions on how to get to your room and we can see you before breakfast in the morning to register.

Q: What are your Office Hours?

We are open from 07:30 to 21:00 7 days per week

Q: What time can I check in to my room?

Check-in is from 14:00 (2pm) however if you arrive early and the room is available, then you are more than welcome to check in early. Unfortunately, early check-in cannot be guaranteed as it depends on guest numbers the night before.

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